Privacy Policy

We at MHC loves our community and it is extremely vital that you not only have a pleasant experience on our platform but also feel comfortable and safe while doing so.

This Privacy Policy supplements our Terms of Use and explains how we handle information collected and received in the course of your use of Services (capitalised terms used herein shall have the meaning as provided in our Terms of Use, unless as otherwise set forth below). This Privacy Policy applies when you use our Services and Platform and we offer our users choices about the data we collect, use and disclosure of your information in this Privacy Policy.

Please read this Privacy Policy very carefully before using our Services and Platform. By using our Platform and Services, you agree and consent to the collection, processing, usage and disclosure of your Personal Information as set out in this Privacy Policy.



We may collect and receive information from you in the following situations: 

  1. When you register for an account with us (“Account”);
  2. When you choose to connect your Account with an external third-party service or application i.e. Facebook, Instagram;
  3. When you use the features and functions available on our Platform and Services, for example, by creating listings, interacting with other users through our chat feature, or transacting with other users;
  4. If you contact us, for example, with a query or to report a problem;
  5. When you register for a survey, campaign and/or contest;
  6. When you interact with us offline or through an external third party.


You are under no obligation to provide the information to us, however, if you do choose to withhold any information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

By providing us with any information relating to a third party i.e. information of your spouse, children, parents, and/or employees, you represent to us that you have obtained the consent of the third party to provide us with their information for the respective purposes.

We may collect and receive the following information. Please note that not all of our Services collect all of the information listed below:

  1. Account credentials such as username;
  2. Profile information such as, name, gender, email address, profile photo, mobile number, date of birth;
  3. Location information such as last known location, meet-up location;
  4. Any other information disclosed by you in any of the above-mentioned methods and/or through the use of our Services;
  5. Aggregate data collected through the use of our Services.

MHC will retain your information as needed to provide you Services and will retain and use your information as necessary to comply with our legal obligations, resolve disputes and/or enforce our agreements.



Our Platform and Services offer features which allow users to connect and communicate in groups which are public or semi-public, and to share information with each other to complete a transaction. Please use common sense and exercise good judgment when sharing information in these groups or with others. We generally do not monitor or remove the information which you share, and such information may remain available on our Services after your Account has been deactivated, terminated or is otherwise closed. You are responsible for the information you choose to share in these groups or with other users.



We may use the information collected and received for the following purposes:

  1. To verify your identity, update our records and generally maintain your Account with us;
  2. Provide our Services and customize the content shown to you;
  3. Develop, operate, improve, deliver and maintain our Platform and Services;
  4. Responding to your queries and resolving complaints;
  5. Carry out polls, surveys, analysis and research on how our Services are being used and how we can improve them;
  6. To update you on your listing and our Services (i.e. new offers, new chats, new feedback, new comments). These updates will be sent by email and/or through push notifications and you can choose to unsubscribe from these updates at any time by sending a ticket through the Inbox tab on the page of your Account;
  7. To send you marketing and/or promotional materials on the latest products and services of MHC or carefully selected third parties. These updates will be sent by email and/or through push notifications and you can choose to unsubscribe from these updates by sending a ticket through the Inbox tab on the page of your Account. These updates may also be communicated to you through text messages and/or voice calls if you have indicated that you wish to receive such updates through these methods;
  8. To send you service-related messages, including without limitation, a welcome/confirmation email when you register your Account and to enforce our Terms of Use and other additional policies. These messages are not promotional in nature. These messages will be sent by email and/or through push notifications and you may not opt out of receiving service-related messages from MHC unless you deactivate your account.
  9. Perform functions or services as otherwise notified to you at the time of collection.
  10. To provide you a more tailored online advertising experience, MHC has in place, tools and services use to create advertisements, to deliver advertisements to devices on behalf of advertisers, to monitor the success of and manage advertising campaigns and to present you with advertisements that are more likely to be interesting and relevant to you. Delivering ads that are tailored to user’s interest is known as “interest-based advertising” or at times referred to as “behavioral advertising”. For more information on interest-based advertising including to understand what opting-out means and you opt our choices for your devices, including computer browsers and mobile browsers and devices, please see below on “MHC Opt-Out”.
  11. If you are a member of our survey panel, your information may also be used to manage your panel membership, send you service-related messages, new survey opportunities and, updates on your rewards and incentives. These updates will be sent by email and/or through push notifications and you can choose to unsubscribe from these updates by sending a ticket through the Inbox tab on the page of your Account. These updates may also be communicated to your though text messages and/or voice calls if you have indicated that you wish to receive such updates through these methods.
  12. To provide and carry out cross-application and cross-device advertising (i.e. advertising across browsers and applications on a single device, as well as cross-device advertising), advertising delivery and reporting. information includes information described above and data and collected from a particular computer, browser or device and may be used with another computer, browser or device that is linked to the computer, browser or device on which such data was collected.



We may share information about you in the following ways:

  1. When you register for an Account, the information which you make available on your profile may be viewed by other users of our Platform and Services. Other users of our Platform and Services would also be able to view the contents which you upload and share on our Platform.
  2. We may share the information with our affiliates and with third party service providers who assist us in performing certain aspects of our Services on our behalf, such as processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analyzing data, providing support services or in other tasks. Such service providers will only have access to your personal information to the extent necessary to perform their functions.
  3. To successfully complete your request, or otherwise implement our Services and business or fulfill our obligations. We may share your information with our director, employee, professional counsel, operators, buyer or third parties who is necessary to know the information for them to perform their obligation or otherwise act on our behalf.
  4. We may share the information with our potential partners, investors and other parties with a view to a potential business partnership, collaboration, joint venture or otherwise in furtherance of our business.
  5. In addition to other information described in this Privacy Policy, we may collect and share with third party data management platforms or advertising and analytics partners precise location information. This location information may be used by itself, aggregated, or combined with mobile identifiers (such as IDFAs and Android IDs), and shared with third parties for purposes related to advertising, analytics, attribution (e.g., measuring ad performance), analytics and market research.
  6. We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property or personal safety of any person


We respect your privacy and we will not sell your personal information to any third party. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, advertisers, sponsors and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will not include information which can be used to identify you from the “Profile” tab of your Account, you may opt out of us sharing the anonymous information listed above by sending a ticket through the Inbox tab on the page of your Account



If you are in the European Union, Canada or Australia, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union, Canada or Australia. By using our Services, you expressly agree and authorize us to use your information in Singapore and other countries where MHC operates. We will ensure that your information is transferred in accordance with this Privacy Policy and protected in accordance with applicable laws on personal data protection (including, but not limited to, the Personal Data Protection Act 2012 of Singapore).



The security of your information is important to us. We have security measures in place to protect against the loss, misuse and alteration of information under our control. We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we receive it. Sensitive information (such as credit card numbers) are encrypted using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

It is important that you protect against unauthorised access of your Account and information by choosing your password carefully, and keeping your password and Account secure (e.g. by signing out after using our Services).



You may at all-time access, correct, erase and update your information within our Services through the “Profile” tab of your Account; you can also withdraw your consent to us using the data for marketing purposes at any time.

Where you provide personal information about yourself to us, you are responsible for providing accurate, not misleading, complete and up-to-date information about yourself and any other person whose personal information you provide us, and to update this personal information as and when it becomes inaccurate, misleading, incomplete or out-of-date.

In certain circumstances, you may need to provide to us personal information about someone other than yourself. If so, we rely on you to inform these individuals that you are providing their personal information to MHC, to make sure they consent to you giving us their information and to advise them about where they can find a copy of this Privacy Policy.

If you wish to:

  • Apply for a copy of the information we hold about you; or
  • Withdraw consent you previously provided to us to use, collect or disclose the information we hold about you, or
  • Exercise any rights related to your personal information under the applicable law.

Please contact our Personal Data Protection Officer at [email protected] .

Please allow us a reasonable period of time to respond to any request and effect any change. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and may give you reasons for doing so.

Where you have requested for a copy of the information we hold about you, we may charge a reasonable administrative fee to cover the costs of responding to your request. If we decide to do so, we will provide you with a written estimate of such fee beforehand.



We use tracking technologies on our Platform. These enable us to understand how you use our Platform and Services which, in turn, helps us to provide and improve our Services and Platform. However, the tracking technologies do not access, receive or collect information which can be used to identify you. We have listed below some examples of the tracking technologies used on our Services.

Cookies. A cookie is a small data file sent from a website to your browser that is stored on your device. Cookies are used for a number of purposes, including to display the most appropriate content based on your interests and activity on our Services, estimate and report our Service's total audience size and traffic, and conduct research to improve our Services. You can configure your device's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of our Services.

Clear Gifs. Clear gifs are tiny graphics with a unique identifier similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages.  We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Platform to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about Platform usage. We and our third party service providers also use clear GIFs in emails to our customers, to help us measure email response rates, identify when our emails are viewed, and determine whether our emails are forwarded.

Flash cookies. We use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences on our Services. These are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored



We may deliver personalised and/or targeted advertisements (each, a “Targeted Ad”) to you in the course of your use of our Services and/or though a variety of advertising networks and exchanges

You may opt out of behavioural tracking and/or interest-based advertising through our Platform by sending a ticket through the Inbox tab on the page of your Account. Your changes to such opt-out setting may take 24 hours to become effective.

Please note that if you choose to “opt out”, we will not use information we have collected about you to deliver Targeted Ads, but it does not opt you out of being delivered advertisements. You will still receive generic, non-targeted advertisements. You may still be served advertisements for other reasons, such as:

  1. Your age, gender or location;
  2. Personalized and/or targeted advertisements from other third party and not delivered by MHC through your mobile and/or web activities

Please also note that even though MHC does not share your personal data (other than hashed or device identifiers, to the extent they are personal data in some countries) with any advertising networks and exchanges without your consent or unless as specified in this Privacy Policy, when you view or interact with an advertisement via any of your devices, an advertiser or advertising network or exchanges can infer that you are within their target audience; or when you click on an advertisement, the publisher and/or advertiser will know you visited the page that you clicked on and may still be able to associate personal data collected by such third parties directly from you through their cookies and similar tracking technologies.



We reserve the rights to update to this Privacy Policy to reflect changes to our information practices at any time, and all changes will be posted here. If we believe that the changes are material, we will notify you of the changes by posting a notice on our Platform or by email, and you are responsible for reviewing the latest information on our privacy practices Your continued use of our Platform and Services constitutes your acceptance of the updated Privacy Policy. If you do not agree to abide by the revised Privacy Policy, do not use or access or continue to use or access the Platform and Services.



Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.



If you have any questions, complaints, concerns or comments on our Privacy Policy, we welcome you to contact us by sending an email to [email protected] . Your indication at the subject header would assist us in attending to your email speedily by passing it on to the relevant staff in our organisation. For example, you could insert the subject header as "Accessing Personal Data".